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Work From Home Jobs Many full-time positions that provide pensions, health insurance, and vacation benefits are performed remotely. You can find these listings on job websites, through staffing agencies and through networking at professional events. Review each list carefully. Learn if it's salaried or based on commission or other sources, what equipment you'll need and if it involves travel. Customer Service Representatives at Work-at-Home Customer service representatives are responsible for communicating via live chat, phone or email with customers. They answer questions, confirm orders and provide support for products. They handle complaints and concerns promptly. They might be required to make decisions based on company policies and procedures. These positions are typically located in call centers However, some workers work from home. Companies such as ADT Security, Pearson Education and Williams-Sonoma employ remote customer service agents to assist customers with technical issues. These are typically entry-level jobs that require no prior experience. Certain positions provide an initial rate of $13 an hour. Other customer service jobs that are based at home require a high school diploma or equivalent, and offer training from the employer. Kelly Services is a workforce management solutions firm that offers direct-hire, temporary and contract staffing. They hire remote customer service agents for a variety of industries such as accounting, insurance and administrative support, non-clinical healthcare and supply chain management. Online freelance marketplaces like Upwork and 5rr offer many remote customer service jobs. There are also local and virtual job fairs to meet potential employers. These events are an excellent way to network and get access to customer service jobs not advertised. To be a successful agent in customer service, you need to be comfortable communicating with people from all over the globe. You must be able to communicate complex subjects in a simple to understand way. You must be able offer solutions that are efficient and affordable, while maintaining the integrity of your brand. Other important skills include the ability to remain focused, follow a plan and take charge of your daily tasks. You'll also need to have reliable internet and an uncluttered workspace to work from. It is also helpful to tidy your desk and arrange your workstation every day. Insurance Customer Service Representatives The insurance industry depends on a range of customer service specialists. They act as the main point of contact for customers, and their job is to maintain the features that differentiate a company from its competitors. For instance, some businesses claim that a person will always be available to answer the phone while others claim that all policy issues can be addressed immediately. These professionals are usually well-versed in the policies they offer and how their business operates. A customer service representative in the insurance industry must have skills such as active listening, empathetic communications and the capability of processing information quickly and accurately. Some of these workers could be dealing with distressed customers who are unhappy or angry, and it is important that they can connect with them. They must also be able to explain insurance terms to their customers in a concise and clear manner. Many of these professionals work in call centers, but they may also interact with customers via live chat, email, or other methods. Some of them specialize in one particular type of interaction, while others manage live chat as well as emails and calls simultaneously. Based on the kind of insurance policy, customers could be calling with questions about billing, coverage or claims. In addition to dealing with requests from customers, some employees must also be able to respond to frequently asked questions and offer specific guidelines for handling complaints. They might be required to make modifications to a customer's account, for example, changing the address or cancelling a policy. To be able to respond to complaints and inquiries the employees must access the customer's information that is stored in the company database. While the requirements to become an insurance customer service representative differ in each position, the majority of jobs require a high-school diploma. Some employers prefer candidates with a bachelor's degree, however, entry-level employees can receive on-the-job training. The work can be stressful as they are accountable for responding to complaints from customers and resolving their problems. Data Entry Specialists As a company grows it becomes more difficult to keep the records of the data that are generated. This is the reason a remote data entry specialist comes in. These professionals take the information obtained from surveys, online forms and sales transactions and organize it in databases for easy access by other team members. Our Web Site and transcribe audio. Checking and updating the information stored in databases could be a part of their job. To be considered for this position the candidate needs to possess basic computer skills and an excellent typing speed. Employers will often give a list of software or equipment that is essential to fulfill this job. However, there are freelance websites that provide this kind of work to anyone who has a computer and internet connection. These freelance sites allow you to pick the projects you wish to work on, and will pay you according to your speed and accuracy. Other jobs can be done at home by those who do not have the equipment required, such as call center data entry specialists. These jobs require workers to speak to customers and collect their data over the phone. They also must be proficient in customer service. The work can be difficult and the hours long, but they can also be rewarding. Search for data entry jobs on freelance sites that specialize in this type of jobs, such as Upwork. These sites can help you to stay clear of scams and locate legitimate jobs that fit your talents and preferences. The best way to begin is to look up jobs that have keywords such as “data entry” or “virtual assistant.” You can also check out specialized websites, such as Capital Typing and SigTrack, that focus on online transcription and data entry. Both of these websites will have sections on their websites that lists current positions. Administrative Assistants A fantastic work-from-home option Administrative assistants, commonly called receptionists or secretaries help the entire office by managing communications and assisting executives. They are accountable for scheduling meetings, organizing emails, preparing company reports and entering information. They also maintain contact lists manage schedules, and make travel arrangements. The ideal candidate is adept at communicating and able to manage multiple tasks simultaneously and organized. The majority of admin assistants work in a traditional office environment, although certain jobs allow you to work from home and require some travel. A degree in the areas of general management, business administration or organizational studies is beneficial. It is also crucial to receive on-the-job training which shows that you're able of managing a variety administrative tasks. You should also improve your computer skills, and be proficient with Microsoft Office. If you do not have a college degree then you might want to consider taking a course in typing or secretarial school, or taking courses in data entry and accounting. You must be a multitasker who can work under minimal supervision and react quickly to changing priorities. You should be a multitasker, able to work with little supervision and respond quickly to changing priorities. It is also important to have outstanding customer service skills, because you'll be handling a significant number of incoming calls. You must be polite and friendly, and use proper grammar. Administrative professionals are employed in nearly every industry, with the greatest concentration in hospitals, schools and government agencies. In some cases you might even be able to get an opening in the medical or legal field, although they are usually full-time positions in traditional offices. With the average Americans working to their 60s, most would agree that finding a job that offers an enjoyable work-life balance as well as the potential for upward mobility is essential. With this in mind now is the time to begin exploring your options and looking at opportunities that allow you to work from your home.